Master in Political & Public Office Leadership and Administration

Political, Public & Civil Service Office Leadership Certificate Course

Leadership Course for Government, Civil/Public Service and Elected Officers;

Managing Civil/Public Service Appointments, Engagements, and Employees at All Levels for Superior and Exceptional Performance

Course Outline:

  1. The Score Card; My 1st 100 days in the office
  2. What is Different about Working for the Government
  3. Guiding Principles of Managing People in Government
  4. Strategies and Tactics for Managing Government Employees
  5. Dealing with Difficult People
  6. Performance Management
  7. Rewards and Recognition
  8. Attendance Management
  9. Labour Relations
  10. Equal Employment Opportunity
  11. The Opportunity to Supervise

12. Looking Inside, Understanding Yourself

13 The Power of Ten Supervisor Role

14. Getting the Best Work from Others

15. Making Good Thinks Happen

16. Clarify Expectations

17. Match Strategy to Situation

18. Accelerate Your Learning

19. Secure Early Wins

20. Build the Team

21. Create Alliances

22. Achieve Alignment

23. Avoid Predictable Surprises

24. Manage Yourself

25. Accelerate Everyone