Master in Political & Public Office Leadership and Administration
Political, Public & Civil Service Office Leadership Certificate Course
Leadership Course for Government, Civil/Public Service and Elected Officers;
Managing Civil/Public Service Appointments, Engagements, and Employees at All Levels for Superior and Exceptional Performance
Course Outline:
- The Score Card; My 1st 100 days in the office
- What is Different about Working for the Government
- Guiding Principles of Managing People in Government
- Strategies and Tactics for Managing Government Employees
- Dealing with Difficult People
- Performance Management
- Rewards and Recognition
- Attendance Management
- Labour Relations
- Equal Employment Opportunity
- The Opportunity to Supervise
12. Looking Inside, Understanding Yourself
13 The Power of Ten Supervisor Role
14. Getting the Best Work from Others
15. Making Good Thinks Happen
16. Clarify Expectations
17. Match Strategy to Situation
18. Accelerate Your Learning
19. Secure Early Wins
20. Build the Team
21. Create Alliances
22. Achieve Alignment
23. Avoid Predictable Surprises
24. Manage Yourself
25. Accelerate Everyone